Shahriyar Shahad

Shahriyar  Shahad Business Operations, HR Administration & Digital Solutions Professional

Vancouver, British Columbia, Canada

Business operations and administration professional with more than 16 years of experience across banking, human resources, healthcare coordination, construction, travel, e-commerce, IT services, and digital business.

16+
Years Experience
Professional and entrepreneurial background
8+
Key Sectors
Banking, HR, Construction, Healthcare, IT & Travel
140M+
Project Scale (BDT)
Handover of CDA Square Government Project
Global
International Footprint
Canada, Bangladesh & UN Online Projects
Verified Certifications & Credentials:
IBM Google Microsoft Adobe Meta Coursera University of London Digital Marketing Institute
01 // ABOUT

PROFESSIONAL INTRODUCTION

Multidisciplinary professional combining business acumen, operational leadership, and digital technology.

Shahriyar Shahad is a business operations, HR administration and digital solutions professional based in Vancouver, British Columbia. His career spans corporate employment, banking operations, startup leadership, construction project management, international healthcare coordination, digital services, e-commerce, and entrepreneurial ventures.

Over the years, he has founded and managed businesses, supported organizational operations, led cross-functional teams, coordinated multi-million dollar projects, handled banking and administrative functions, and delivered tailored digital solutions for clients and organizations globally.

With a practical understanding of both business operations and technology, his work focuses on building structured systems, strengthening service delivery, supporting organizational growth, and applying modern digital tools to make work more efficient.

Languages

English Fluent
Bangla Native
Hindi Conversational

PROFESSIONAL APPROACH

Structured Operations

Building clear systems, organized workflows, and dependable processes.

People-Focused Administration

Supporting teams, clients, and stakeholders through effective coordination.

Digital Adaptability

Applying modern AI platforms, CMS tools, and digital systems for peak efficiency.

Continuous Development

Expanding professional knowledge through continuous certifications and training.

CORE VALUES

Integrity Accountability Adaptability Service Excellence Collaboration Continuous Improvement
02 // EXPERIENCE

PROFESSIONAL TIMELINE

More than 16 years of leadership, administrative operations, banking, construction management, and digital services delivery.

May 2024 – Present Bangladesh Startup / AI Travel

Founder & CEO | Business and Operations Lead

XKY

myxky.com

Leading business strategy, regulatory compliance, fundraising initiatives, sales planning, digital marketing, and market development for an AI-driven travel startup.

  • Guiding the company vision and business model execution.
  • Supporting AI service development and technology integration.
  • Expanding B2B and consumer travel solution channels.
Sep 2020 – Present Bangladesh E-Commerce & Import

Co-Founder & CEO | Business and Operations Lead

SPRING

thespringworld.com

Managing business operations, sales, financial planning, product sourcing, digital marketing, design, and customer-experience initiatives for an import and e-commerce enterprise.

  • Driving product portfolio expansion and international vendor sourcing.
  • Coordinating logistics, fulfillment, and customer service workflows.
  • Scaling digital brand presence and revenue channels.
Jul 2018 – Present Bangladesh Consulting & Supply

Founder | Business and Operations Lead

Sunbeam Agency

sba-bd.com

Leading consulting, procurement, supply, distribution, vendor relations, and product-sourcing activities across construction, garments, gadgets, and related sectors.

  • Providing strategic support to streamline client operations.
  • Establishing dependable supplier relationships and contract terms.
  • Ensuring timely procurement and delivery across diverse industries.
Dec 2010 – Present Canada & Bangladesh Digital Agency

Founder | Business Operations and Digital Services Lead

WEBURS

weburs.com

Leading website development, WordPress solutions, graphic design, branding, IT support, digital content, and AI-assisted creative workflows.

  • Operated in Bangladesh since 2010 and expanded to Vancouver in 2025.
  • Managing client communication, technical support, and documentation.
  • Delivering custom digital strategy and brand communication assets.
Sep 2018 – Present Bangladesh Mega Infrastructure

Chief Executive Officer

TBL–Zakir Hossain JV

tbl-zh.com

Directed administrative, HR, and operational strategy for major engineering, logistics, and construction projects.

  • Major Landmark: Led the successful handover of the CDA Square Government Project, valued at approximately BDT 140 crore.
  • Supervised site operations, stakeholder relations, and regulatory compliance.
  • Managed large cross-functional construction and administrative teams.
Jul 2013 – Jul 2016 Bangladesh Banking & Finance

Officer, General Banking and BACH

BASIC Bank Limited

Managed general banking operations, automated cheque clearing (BACH), branch-level reporting, compliance procedures, and IT support.

  • Prepared financial and regulatory compliance statements.
  • Completed professional banking, credit management, foreign exchange, and anti-money laundering (AML) training.
Jun 2013 Bangladesh & Singapore Healthcare Administration

Assistant Manager, Administration and Operations

Mount Elizabeth Hospital / Parkway Health

Supported office administration, patient communication, billing coordination, confidential records, healthcare travel logistics, and marketing coordination with Singapore hospital teams.

Jan 2011 – Jun 2013 Bangladesh HR & IT Administration

Senior Executive, HR, Administration and IT

Accord Holdings Limited

Supported HR management, HR information systems, office administration, technology implementation, documentation, branding, and cross-departmental coordination.

03 // EXPERTISE

CORE COMPETENCIES

Comprehensive skill matrix categorized across operational management, HR, digital technologies, design, finance, and logistics.

Leadership

Business Operations & Leadership

  • Business planning & strategy
  • Startup operations
  • Project execution & oversight
  • Process improvement
  • Service delivery optimization
  • Business development
  • Cross-functional leadership
  • Vendor coordination
  • Client relationship management
  • Operational reporting
People Ops

Human Resources & Administration

  • HR administration
  • Recruitment coordination
  • Employee documentation
  • Office management
  • HR information systems (HRIS)
  • Policy implementation
  • Team coordination
  • Training & mentorship
  • Compliance support
Technology

Digital & IT Services

  • WordPress website design
  • Domain & hosting management
  • cPanel & WHM administration
  • Website maintenance & security
  • Desktop IT support
  • System troubleshooting
  • Microsoft 365 administration
  • Google Workspace
  • Digital documentation
  • AI productivity tools
Creative

Graphic Design & Branding

  • Adobe Photoshop
  • Adobe Illustrator
  • Graphic design
  • Document & print design
  • Image editing
  • Brand development
  • Digital content creation
  • Social media graphics
  • Marketing communication
Finance

Banking & Finance

  • General banking operations
  • Automated cheque clearing (BACH)
  • Branch-level reporting
  • Core banking systems
  • Compliance procedures
  • Payroll systems
  • Basic credit operations
  • Foreign exchange fundamentals
  • Risk awareness
Operations

Travel, E-Commerce & Supply

  • Travel service operations
  • Ticketing coordination
  • International product sourcing
  • E-commerce management
  • Procurement workflows
  • Supply & distribution
  • Vendor relations
  • Customer service management
04 // PROJECTS

FEATURED PROJECTS & INITIATIVES

Highlighting landmark construction handovers, global UN non-profit design initiatives, AI travel platforms, and digital client solutions.

International Non-Profit Global Impact

United Nations Online Volunteering Projects

Graphic and Communication Design

Delivered branding, layout, print design, and communication materials for non-profit organizations operating across Ghana, India, Nigeria, Cameroon, and Papua New Guinea following UN brand guidelines.

Branding UN Guidelines Social Impact Global NGO
Brand Identity Award-Winning

The Daily Engage Logo Design

Winning Logo Design & Brand Transfer

Created the winning logo design for a New York-based online news platform. The project included client approval, final vector delivery, IP transfer, and successful launch.

Logo Design New York Platform Brand Assets IP Transfer
Web Development & IT Client Solutions

WEBURS Digital Client Solutions

Websites, Branding & IT Management

Managed website design, custom WordPress theme setup, domain hosting support, graphic design, social media assets, and AI-supported creative workflows for clients across various industries.

WordPress Domain & Hosting Graphic Design AI Tools
AI Startup Proprietary Venture

XKY AI-Driven Travel Platform

Business Direction & Digital Strategy

Developing the strategic direction, brand positioning, service model, and digital architecture for an AI-powered travel company focused on smart travel planning and personalized customer experiences.

AI Integration Travel Tech Business Model B2B & B2C
05 // CREDENTIALS & EDUCATION

VERIFIED CERTIFICATIONS & DEGREES

Professional certifications from Google, IBM, Microsoft, Adobe, Meta, Coursera, and Canadian degree equivalency evaluations.

IBM Professional Certificate

IBM Generative AI Engineering

Artificial Intelligence Generative AI Python Machine Learning Deep Learning LLMs Transformers RAG LangChain
Google Professional Certificate

Google IT Support

Technical Support Networking Operating Systems System Administration IT Infrastructure IT Security
Adobe Professional Certificate

Adobe Graphic Designer

Design Fundamentals Generative AI Content Image Editing Graphic Design Document Design
Microsoft Specialization Certificate

Microsoft 365 Fundamentals

Microsoft Word Microsoft Excel PowerPoint M365 Productivity
Meta Professional Training

Meta Front-End Development

Front-End Dev HTML5 & CSS3 JavaScript React Fundamentals UI Engineering
Digital Marketing Inst. Specialization Certificate

Social Media Marketing in Practice

Content Strategy Facebook Marketing Instagram Marketing LinkedIn Marketing YouTube Marketing
Wesleyan / Coursera Specialization Certificate

Creative Writing Specialization

Plot & Structure Character Development Story World Setting Writing Style & Voice

ACADEMIC EDUCATION & CANADIAN EQUIVALENCY

Master of Business Administration (MBA)
Human Resource Management
Chittagong, Bangladesh
Assessed by ICAS Canada as equivalent to a Canadian Master's Degree.
Bachelor of Business Administration (BBA)
Human Resource Management
Chittagong, Bangladesh
Assessed by ICAS Canada as equivalent to a Canadian Bachelor's Degree.
Occupational Health and Safety
Professional Certification Program
Captus Institute, Canada (2026)
Health & Safety Compliance Training.
06 // VOLUNTEER WORK

GLOBAL SOCIAL IMPACT

UNITED NATIONS ONLINE VOLUNTEERS
2012 – 2015 | Remote

Graphic and Communications Design Volunteer

Provided remote graphic design, print materials, branding, and visual communication support for global non-profit and sustainable development projects. Collaborated remotely with international organizations operating in Ghana, India, Nigeria, Cameroon, and Papua New Guinea while following United Nations visual and communication standards.

CORE CONTRIBUTION AREAS

Branding & Visual Identity
Print Design & Publication
Communication Materials
Desktop Publishing
Visual Layouts
International Collaboration
Nonprofit Communication
Social-Impact Projects
07 // CONTACT

LET'S CONNECT

Open to executive opportunities, consulting roles, technical collaborations, and digital projects.

Contact Shahriyar

Whether you have a business inquiry, project proposal, or leadership role in mind, feel free to reach out directly via the form or contact channels below.

Professional Email shahriyar.shahad@gmail.com
Phone / WhatsApp (+1) 236-885-8051
Bangladesh Number (+88) 017 2244 6767
Base Location Vancouver, British Columbia, Canada